RTA Test Drove You mad? Tell RTA what you think

RTAIf you feel you were dealt unfairly by your examiner or your instructor while obtaining a driving licence in Dubai, Roads and Transport Authority (RTA) likes to hear from you.
The Driver Training and Qualification Department at the RTA Licensing Agency has launched a new initiative called “Afedna” (Arabic for “Advise us”), which aims to collect opinions of those who have recently obtained their driving licenses.
The survey is aimed at gathering feedback from previous students from all driving schools with the purpose of reviewing and improving the curriculum, level of service and performance of all agencies.
The main objective is to give students the freedom to express their opinion without fear that his opinion might backfire on him.
The questionnaire, which is in both Arabic and English, is consistent with the vision of the Licensing Agency which aims to produce “safe drivers, safe vehicles and internationally high standard services”.
Questionnaire covers four points in general: the curriculum, the services provided by the driving school, the rights and responsibilities of both students and the driving school and the performance of the RTA examiners.
As for the examiners who are RTA employees, Department will share the feedback with them and give them a chance to improve. If the need arises, another RTA evaluator will be present during road examinations to evaluate the examiner.

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